Privacy Policy

Loyal Auto Parts respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Data We Collect

(i) Information You Provide: We collect personal data when you interact with us, such as when you create an account, contact us, participate in a survey, or make a purchase. This may include your name, email address, shipping/billing details, payment information, and authentication data.

(ii) Data About Your Use of Our Services: When you browse our website, we may collect information such as device type, IP address, browser type, operating system, usage details, diagnostic data, and location information (via IP or GPS if enabled).

2. How We Use Your Data

We use your personal data to:

Provide, improve, and develop our products and services
Communicate with you about orders, policies, or customer support
Offer relevant promotions and advertising (with your consent)
Ensure security, fraud prevention, and compliance with laws

3. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, personalize content, and support marketing activities. You can manage or disable cookies in your browser settings.

4. Sharing of Personal Data

We do not sell your personal data. We may share it only with:

Service providers who help us operate our business (e.g., payment processors, logistics partners)
Affiliated companies in case of merger, acquisition, or restructuring
Authorities when required by law or legal process

5. Data Security & Retention

We take reasonable measures to protect your information against unauthorized access, disclosure, or loss. Your personal data will be retained as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

You have the right to:

Access, update, or correct your personal data
Request deletion of your data, where legally applicable
Restrict or object to certain processing activities
Withdraw consent to marketing communications at any time

To exercise your rights, please contact us at: langtong2023@gmail.com.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 16. If we become aware of such data, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: langtong2023@gmail.com