Shipping Policy

We are committed to delivering your orders quickly and reliably. Below is an overview of our processing times, shipping methods, and carriers.

Processing Time

Orders are processed within 1–5 business days after payment is received.

Domestic Shipping (Australia)

• Dispatch Location: Sydney, NSW
• Estimated Delivery Time: 1–7 business days, depending on your location
• Shipping Partners: AusPost, AusPost Express, Fastway Couriers

International Shipping

• New Zealand: 8–10 business days, Carrier: NZ Post (via UBI)
• United States: 9–11 business days, Carriers: USPS, GOFO Express, UniUni, SpeedX
• United Kingdom: 9–11 business days, Carrier: Royal Mail
• Other Regions: Express Air International Post: 5–12 days (tracking available), Post International: 7–21 days (tracking available)

Tracking Information

Tracking numbers are provided for all express services and most standard international shipments. You will receive a tracking link via email once your order has shipped.

Questions

If you have any questions regarding your order or shipment, please contact us at support@loyalautopart.com.

Supplementary Statement

To ensure you receive your package as quickly as possible, we prioritize shipping from the warehouse nearest to your location. If the nearest warehouse is out of stock, your order will be shipped from another location with available inventory. This may cause temporary delays in tracking updates, but we will do our best to process your order promptly, including upgrading the shipping method when necessary.